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Customer Liaison 3rd shift- Tuscaloosa

Location: 

US Gestamp Alabama - McCalla P, US, US Gestamp

Date:  Apr 25, 2025

JOB SUMMARY

Key role at customer manufacturing locations responsible for maintaining strong customer relationship by handling/communicating quality and delivery issues effectively.

DUTIES AND RESPONSIBILITIES

  • Support customer with quality and delivery related issues.
  • Coordinate containment activities at customer locations.
  • Collect pictures and/or samples of suspect or non conforming product.
  • Perform Leak test investigation using hand held tester.
  • Interact successfully with Gestamp McCalla Quality Engineers.
  • Interact successfully with customer engineering and SQE representatives.
  • Participate in 3 path, 5why root cause analysis and corrective actions with a cross functional team in order to reduce / eliminate internal and customer PPM’s.
  • Adhere to Quality, Safety, and Environmental Policies.
  • Understand and follow all required GPS standards.
  • Any task deemed necessary by Management.

EDUCATION AND EXPERIENCE

  • Minimum 5 years Quality Engineering or Customer Quality Liaison experience.
  • ASQ Certified Quality Technician is preferred.
  • Experience with e-coating process preferred.

KNOWLEDGE, SKILLS AND ABILITIES

  • High proficiency in understanding math data, interpretation and part measurement.
  • Working knowledge of GD&T
  • Knowledge of plant manufacturing processes.
  • Strong computer skills and knowledge of MS Office Suite.
  • Effective communication skills.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL AND MENTAL REQUIREMENTS OF THE POSITION

  • This job requires travel that may be for extended periods.
  • May be required to work extended hours on occasion.

 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

About us

We are a multi-technology company present in over 20 countries and our team of over 40,000 is made up of 90 different nationalities. They are the driving force of our company, which designs, develops and produces parts for over 900 models of the leading vehicle manufacturers, and enable us to be one of the top suppliers worldwide.

Do you have what it takes to build the future of mobility with us?

- You will be joining a leading international group in the automotive sector with a clear commitment to innovation, a trail-blazer in Industry 4.0 and engaged with ESG (Environmental, Social and Governance) criteria.

- This is an opening to build a career in a global environment with many opportunities to grow both professionally and personally by participating and leading innovative and international projects.

- You will find a supportive and friendly environment where the emphasis is on team work, continuous improvement, trust, a dynamic spirit and thinking outside the box, and a passion for a job well done.

- You will be working with highly qualified professionals as Gestamp is committed to the ongoing training of our teams.

Join the Gestamp team!

Apply now »